Testimonials & Reviews
Located in Aurora, CO, Denver, CO, Littleton, CO, Arvada, CO & Centennial, CO.
Retina Specialists located in Aurora, CO & Denver, CO
Retina Specialists of Colorado always appreciates feedback from our valued patients. To date, we’re thrilled to have collected 340 reviews with an average rating of 4.88 out of 5 stars. Please read what others are saying about Retina Specialists of Colorado below, and as always, we would love to collect your feedback.
Ciara M.
Submitted 03/18/25
I am writing to formally express my deep disappointment and frustration regarding the care I received at this facility on March 18 at 8:45 AM. As a blind individual, I require a certain level of accommodation and professionalism to ensure I receive proper medical care. Unfortunately, my experience at your facility was anything but accommodating.
While the receptionist was helpful and assisted me with my paperwork, the rest of the staff were disorganized, unprofessional, and ill-prepared to provide the level of care I needed. During my imaging procedure, staff members openly expressed their frustration with my inability to control the movement of my eyes, making me feel like an inconvenience rather than a patient in need of care. This lack of patience and understanding was deeply unsettling.
Furthermore, when I underwent genetic testing, the staff demonstrated a clear lack of knowledge about the process. Rather than following a standard protocol, they were reading instructions aloud and making uncertain statements about how to proceed. This did not inspire confidence in their ability to administer the test correctly, leaving me concerned about the accuracy of my results.
Perhaps the most alarming part of my visit occurred when I was leaving the facility. A staff member was supposed to assist me in exiting the building, yet she abandoned me without verbal direction, causing me to walk directly into a wall. This was not only humiliating but also entirely unacceptable for a medical facility that should be prepared to accommodate individuals with disabilities.
This experience has made it clear to me that your staff is neither properly trained nor equipped to handle the needs of blind patients. The lack of professionalism, basic communication, and medical competency I encountered is deeply concerning. No patient should feel like a burden when seeking medical care, and yet that is exactly how I felt throughout my visit.
I am requesting a formal response outlining the steps that will be taken to ensure this does not happen to future patients. Specifically, I would like to know what training, if any, is provided to staff regarding accommodating individuals with disabilities and what improvements will be made to prevent similar incidents in the future.
If I do not receive a satisfactory response, I will have no choice but to escalate this complaint to the appropriate regulatory bodies.
I look forward to your prompt response and to seeing meaningful changes implemented at your facility.
Sheryl L.
Submitted 01/28/25
I had been to 2 other retina specialists before being recommended to Dr Chod. I was so fearful of submitting to a vitrectomy for my floaters. I finally found THE right doctor with Dr Chod that put those fears to rest. I am less than a week post-op and can see so clearly now. I am so very thankful for Dr Chod and his team!
Tracy D.
Submitted 12/19/24
Highly recommend Dr. Jansen and his lovely crew of professionals at the Arvada office! Friendly, competent and efficient, they worked me in on an urgent request and now they have a client for life! Convenient location, accessible parking and kind professionals that know their business! What more could you ask for?
Myrna P.
Submitted 12/15/24
Pleasant
Mary Ann S.
Submitted 11/15/24
Bob and I were very pleased with the care we received from Dr. Chod and his staff as we were getting our eye treatments this summer and fall. Dr. Chod seems to be very up to date on eye care and takes the time to explain eye concerns and medication. Since we go back and forth from Florida to Colorado, it was very concerning when we had to find a Dr. in CO. We could not be more pleased with our choice. Would highly recommend Dr. Chod to others. Thank You very much...
Joy H.
Submitted 06/21/24
Dr. Chod is a very talented eye surgeon. He performed a vitrectomy on both of my eyes, when my former ophthalmologist told me I would just have to get used to losing my vision. Each surgery has produced virtually crystal clear vision on the first day post-op. As the days go by after surgery, my vision continues to improve. He is a kind and caring surgeon, and I am so incredibly glad I was referred to him!
Rita M.
Submitted 06/16/24
Happy with the care given in each appointment with Dr Chod and staff .
LORRAINE M.
Submitted 06/10/24
I feel very confident with DrChod’s care
SUZANA A.
Submitted 06/08/24
The doctors and staff are professional and kind. I would recommend them to any one. They listen to you and answer your questions.
Muhammad M.
Submitted 06/06/24
Excellent service.dr chod.is like angel.iam very impressed.
WALTER A.
Submitted 06/06/24
Would have been nice if they called the prescription in on Monday since it wasn’t ready on Tuesday when they called it in.
Follow up appointment in one week in Denver was not disclosed until Tuesday 6/5. It should have been in Edwards on the western slope closer to where I live. That’s a whole day of my time and 450 miles of driving.
Karla S.
Submitted 06/06/24
Dr. Jansen and Dr. Chod both were able to assess my Dad for an emergency, see him immediately, and get him scheduled for emergency eye surgery, which saved his vision. I would HIGHLY recommend Retina Specialists!! Thank you so much!
ROBERT S.
Submitted 06/05/24
Bob and I were very impressed and pleased with our care with Dr. Chod and his staff. The time and information provided was very much appreciated. Treatment went very well. Thank You
MARY J.
Submitted 06/05/24
Dr Chod is both professional and knowledgeable. I trust him.
JULIAN S.
Submitted 06/05/24
Dr Chod and Dr Jansen are phenomenal retina specialists. I’ve personally had multiple retina detachments and Dr Chod has successfully reattached them all and restored my vision completely. Excellent professionals. I would recommend them to anyone having retina issues.
SHARON S.
Submitted 06/05/24
Amazing! From checkin to my check up and consultation with Dr. Chod, everyone was kind, compassionate and extremely knowledgeable!
PHILLIP R.
Submitted 06/05/24
Great service
On time and very Friendly
ANDY L.
Submitted 06/05/24
Absolutely love Dr. Chod. He’s very caring towards my father. Very very professional!! They just moved to a new office and it’s just amazing. Everyone in this practice is so nice and helpful very very polite and caring towards my family and actually other patients that I’ve seen them interact with.
ISIDRO A.
Submitted 06/04/24
Dr. Chod was very thorough and accommodating and his staff was personable and friendly. I would recommend this office to anyone dealing with eye retina issues.
DAVID G.
Submitted 06/04/24
Excelkent care and results